What can the Ploom care team help with?

Our Ploom Care team is here to ensure you have a seamless experience with your Ploom device and [BRAND] sticks.

If you could do with a hand, we’re here to help. Whether you need to solve a technical problem, or you have questions about upgrades, offers, Ploom Club, or would simply like to share some feedback, our Experts are here for you.

You can reach us through any of these channels:

Call: 80075661

Chat: [link to chat function]

Email: [email protected]

Open: Monday to Sunday, 9am to 11pm