How to Earn Points
Earn points for Ploom purchases online and in stores.
Earn points with every Ploom visit and interaction.
Introduce your adult nicotine product user friends to Ploom.
Double your Points this October
To celebrate our 1-year anniversary, we’re offering double points on any Ploom purchase! Offer ends 31.10.26*.
Exclusive Bundles
Discover limited-time Ploom bundles designed to give you more for less. Enjoy premium value, effortless savings, and an elevated experience every time.
Refer a Friend
Ploom is even better shared
We've made it easy to share Ploom with a friend*. Pass the pleasure on and you'll both be rewarded. T&Cs apply.
*Must be an adult nicotine product user
Exclusive Offers
Celebrate the moment with exclusive Ploom offers, available only for a limited time. Perfect for every occasion, enjoy unique savings before they’re gone.
Members-only articles
There are articles exclusive to each membership tier that you'll gain access to as you rise through the levels.
Top Ploom Club FAQs
More Ploom Club FAQPloom Club is our loyalty program. You’ll automatically join when you create a Ploom account on our website. Being a Ploom Club Member allows you to collect and redeem points in exchange for exceptional rewards – from special offers to invitations to private events, to personalized services, and much more.
Yes. Ploom points do expire. Your Ploom points are valid for two calendar years. It's a good idea to check at the end of each calendar year to see if any of your points are about to expire and check your membership level.
Sadly you can’t transfer your Ploom points to a friend.
When you earn enough points, you will be automatically upgraded to the next level. In your first year, if you reach a higher level, you’ll stay there until the end of the next year. After that, your status will be updated at the end of each calendar year if you have collected enough points. If you haven’t earned enough points, you’ll remain or go back to the according level.
If you have rewards club questions to reach out to us at ploomcare@ploom.ae and someone will be able to help you Monday – Sunday 9.00am – 11.00pm.