Your device, made easy
Get to know your Ploom AURA device with these quick how-to videos.
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Get the Most out of your Device
Ready to enjoy your first Ploom session? Let's go! Using your Ploom AURA is as effortless as watching this short video.
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Change your device
Stay ready for every moment - watch how to change your device panel with ease.
Care for your Ploom, your way
Looking after your Ploom AURA is easy, so it keeps working just the way you like. Watch our quick videos to maintain and protect your Ploom.
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Reset Made Simple
Something not right? Here's how to troubleshoot & reset your device in a few simple steps.
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In Control, Always
Locking your Ploom is quick and simple - and so is unlocking it. Watch this short guide to see how.
Need to know more? Ask us anything!
For support, tips, and guidance, Ploom Care is here for you all the way. Call or chat with us during office hours, or check out our free resources any time.
Need help with your Ploom AURA device?