Unlock More with Every Tier.
Exclusive digital vouchers, just for you.
Priority access and exclusive pre-order offers.
Gain exclusive access to events, premium rewards, and more.
Take Your Experience to the Next Level
Exclusive Benefits. Tailored Rewards. More Pleasure.
As you climb the Ploom Club tier levels, you'll unlock new benefits, rewards, offers, and invitations. From Silver to Black tier, see what awaits you at every level.
Top Ploom Club FAQs
More Ploom Club FAQPloom Club is our loyalty program. You’ll automatically join when you create a Ploom account on our website. Being a Ploom Club Member allows you to collect and redeem points in exchange for exceptional rewards – from special offers to invitations to private events, to personalized services, and much more.
Yes. Ploom points do expire. Your Ploom points are valid for two calendar years. It's a good idea to check at the end of each calendar year to see if any of your points are about to expire and check your membership level.
Sadly you can’t transfer your Ploom points to a friend.
When you earn enough points, you will be automatically upgraded to the next level. In your first year, if you reach a higher level, you’ll stay there until the end of the next year. After that, your status will be updated at the end of each calendar year if you have collected enough points. If you haven’t earned enough points, you’ll remain or go back to the according level.
If you have rewards club questions to reach out to us at ploomcare@ploom.ae and someone will be able to help you Monday – Sunday 9.00am – 11.00pm.