Ploom Refer a friend program with picture showing a couple talking about their Ploom AURA devices
Refer a Friend

Ploom Is Even Better Shared

Elevate the experience by inviting a friend* to join you. Discounts for them. Ploom Club points for you. More for everyone.

*Must be an adult nicotine product user

Ploom experience is better shared, so we've made it easy to invite friends to join you. They'll get  40 off their first purchase and you'll earn 250 points.

How it works
Get your code

Get your code

Log in to your account and find your referral code on your Account Dashboard or My Referrals page.


Refer a friend

Refer a friend

Share your referral code with adult nicotine product user friends. Ask them to enter your code when creating a Ploom account, when making their first purchase.


They make their first purchase

They make their first purchase

Once they complete their first order, which must be a starter bundle, online or in a participating store, you'll automatically receive 200 points as a thank you. T&Cs apply.


Unlock referral bonus rewards

On top of the 250 points you receive for each friend* you successfully refer, you can also earn bonus points as you hit referral milestones.


Refer 3 friends: 100 bonus points

Refer 6 friends: 100 bonus points

Refer 9 friends: 100 bonus points

To learn more about our referral program's milestones, please visit the FAQ.

*Must be an adult nicotine product user

Women sitting on a couch outside and looking at a smartphone screen.

What can I use my points for?

You can redeem your points for exciting rewards, experiences, and discounts at checkout in our online shop. As you earn points, you'll rise through the tier levels - from Silver to Gold to Black - unlocking additional tier-level-exclusive benefits, content, and rewards as you progress.

Woman with a Ploom AURA device at a party.

Help adult nicotine product user friends discover heated tobacco

Share your code and make your adult nicotine product user friends’ first Ploom purchase even more rewarding

Refer a friend: couple sharing about his Ploom experience
*Must be an adult nicotine product user

Top Ploom Club FAQs

More Ploom Club FAQ

Ploom Club is our loyalty program. You’ll automatically join when you create a Ploom account on our website. Being a Ploom Club Member allows you to collect and redeem points in exchange for exceptional rewards – from special offers to invitations to private events, to personalized services, and much more.

Yes. Ploom points do expire. Your Ploom points are valid for two calendar years. It's a good idea to check at the end of each calendar year to see if any of your points are about to expire and check your membership level.

Sadly you can’t transfer your Ploom points to a friend.

When you earn enough points, you will be automatically upgraded to the next level. In your first year, if you reach a higher level, you’ll stay there until the end of the next year. After that, your status will be updated at the end of each calendar year if you have collected enough points. If you haven’t earned enough points, you’ll remain or go back to the according level.

If you have rewards club questions to reach out to us at ploomcare@ploom.ae and someone will be able to help you Monday – Sunday 9.00am – 11.00pm.

¹By heating rather than burning tobacco, Ploom AURA [and/or CUBE] produces overall lower levels of harmful substances compared to cigarette smoke. Based on machine-generated data comparing the levels of select harmful substances in Ploom aerosol relative to 1R6F reference cigarette smoke.
² Comparison vs cigarette smoking. Based on a sensory panel testing comparing the tobacco odor intensity of cigarette smoke and the vapor from representative samples of Ploom AURA tobacco sticks.
³ Comparison vs cigarette smoking. Based on a sensory panel testing comparing the odor intensity of cigarette smoke and the vapor from representative samples of Ploom AURA tobacco sticks.